Privacy Policy

This Privacy Policy explains how Limitless Casino may collect, use, store and disclose personal information when you visit the website, create an account or use casino services. It also explains your privacy choices and how to contact us about your data.

Limitless Casino holds a gaming licence issued by the Offshore Finance Authority of the State of Anjouan under The Computer Gaming Licensing Act 007 of 2005. The site uses SSL encryption to protect player data and transactions.

About this Privacy Policy

Limitless Casino respects the privacy of players and aims to handle personal information responsibly. This policy applies to information collected through the website, account registration, customer support interactions, payment activity and other services connected with your use of the site. It is written for players in Australia and uses general terms so that the main privacy practices are easy to understand.

Personal information means information that identifies you, or information that can reasonably be connected with you. The information handled will depend on how you use the website, the services you request, the information required for verification and the choices you make about communications. Some information may be provided directly by you, while other information may be collected automatically when you access or use the website.

By using the website, you acknowledge that information may be handled for the purposes described in this policy. Where consent is required, you may be asked to provide it before a particular activity takes place. You can withdraw consent for marketing communications at any time, although withdrawing consent does not affect processing that is necessary for account operation, security, fraud prevention or legal compliance.

This policy may be updated from time to time to reflect changes to the website, services, technology or privacy practices. The latest version will apply when it is published on this page. You should review the policy occasionally, particularly if you continue to use the website after an update.

Information we may handle and why

The information collected by an online casino may vary, but it generally relates to account management, identity and age verification, payments, gaming activity, website security and customer support. Limitless Casino only needs information that is relevant to providing services, protecting players and meeting applicable obligations.

Account and contact details

When you register or maintain an account, information may include your name, date of birth, residential details, contact details, login information and preferences. This information may be used to create and administer your account, communicate with you, provide requested services, process account requests and keep account records accurate.

Verification information

To help confirm identity, eligibility and account ownership, you may be asked to provide verification information or documents. These may include identity documents, evidence of address, information about the source or ownership of funds, or other information reasonably needed for checks. Verification information may be used to protect accounts, prevent impersonation, support responsible account administration and identify suspicious or fraudulent activity.

Payment and transaction records

Information about deposits, withdrawals, refunds, account balances and other transactions may be recorded. Depending on the payment method, this may include payment identifiers, transaction references, limited payment details and information supplied by a payment service. Payment information is used to process transactions, investigate errors, prevent misuse, maintain financial records and meet relevant obligations. Payment providers may handle information under their own privacy policies.

Device, usage and technical information

When you use the website, technical information may be collected, such as your IP address, browser type, device type, operating system, language settings, approximate location, pages viewed, access times and information about how you interact with the site. This information may help keep the website secure, detect unusual activity, troubleshoot technical issues, improve performance and understand how the services are used.

Customer support information

If you contact support, records of your communication may be kept. This may include the contents of messages, account details supplied during an enquiry, verification information needed to confirm your identity and the outcome of the request. Support records help answer questions, resolve problems, protect accounts and monitor service quality.

How information is used, shared and protected

Personal information may be used to operate the website and provide casino services, administer accounts, process deposits and withdrawals, respond to enquiries, provide important service notices and maintain accurate records. It may also be used for security monitoring, identity checks, anti-fraud controls, risk assessment, dispute handling, system testing and the prevention of unauthorised or unlawful activity.

Information may be shared with service providers that help operate the website or deliver related services. These providers may support payment processing, identity and verification checks, hosting, information technology, security, customer support, communications, analytics or website functionality. They should receive only information relevant to the service they provide and may be required to protect it.

Information may also be disclosed where reasonably necessary to comply with legal or regulatory requirements, respond to a lawful request, protect the rights or safety of players or others, investigate fraud, enforce site terms, recover funds or protect the security of the website. It may be shared as part of a business restructuring or transfer where appropriate safeguards and confidentiality requirements apply.

Reasonable technical and organisational measures may be used to reduce the risk of unauthorised access, alteration, loss or disclosure. These measures can include access controls, authentication processes, monitoring and secure handling procedures. No website, internet connection or electronic storage system can be guaranteed to be completely secure, so you should use a strong password, keep login details confidential and contact support if you believe your account has been compromised.

Information may be processed or stored using service providers located in Australia or other locations, depending on how the website and supporting services operate. Where information is handled by another provider, appropriate steps should be taken to require secure handling and limit use to relevant purposes.

Cookies, retention and your privacy rights

Cookies and similar technologies

The website may use cookies and similar technologies to remember settings, keep parts of the site working, maintain sessions, support security, measure performance and understand general website usage. Some cookies may be placed by service providers that support website functions. Cookies can help provide a smoother experience, but you can usually manage, block or delete them through your browser settings. Disabling certain cookies may affect how some website features operate.

How long information is kept

Information is generally kept only for as long as it is needed for the purpose for which it was collected, for account administration, security, dispute management, record keeping or other legitimate operational purposes. Some records must be kept for a period required by law even after an account is closed. The length of that period depends on the type of record and the applicable requirements. When information is no longer needed, it should be securely deleted, anonymised or otherwise handled in accordance with relevant requirements.

Your privacy choices and data rights

Depending on the circumstances and applicable privacy requirements, you may have rights to ask what personal information is held about you, request access to that information, ask for inaccurate or incomplete information to be corrected, and request deletion of your data. You may also withdraw consent to receive marketing communications. A request to delete information may not always be possible where records must be retained for legal, security, financial or dispute-related reasons.

To exercise your data rights, or to ask a privacy question, email support@limitlesscasino.click. Please explain your request clearly and provide enough information for your account to be identified. For security, you may be asked to confirm your identity before information is provided or a change is made. This helps prevent personal information from being disclosed to the wrong person.

You can withdraw consent to marketing by contacting support@limitlesscasino.click or by using the unsubscribe option in a marketing message where one is available. Service messages about your account, transactions, security or important changes may still be sent when they are necessary for the operation of the services. If you believe information held about you is inaccurate, please contact us so the issue can be reviewed and corrected where appropriate.

Privacy requests will be considered as soon as reasonably practicable. The response may depend on the nature of the request, the information involved, verification requirements and any obligation to retain particular records. If further information is needed to assess your request, it may be requested through the contact channel above.